# How do I return an item or request a refund?

If you have an issue with a Link purchase you made, you'll need to speak to the store or business where you made the purchase.
Go to the [**Activity**](https://app.link.com/activity) section of your Link account and click **Contact Business** to get in touch with the business or store directly. Link can’t process refunds or returns on behalf of the business.
## **For "Sold through Link" Purchases**
If your purchase is "Sold through Link" and shows up as "[link.com](https://link.com) *[business name]" on your bank or card statements, you won't see the **Contact Business** option. Instead see Requesting a refund for a "Sold through Link" payment.