# Verifying your identity for Link agent wallet

Identity verification is a one-time process. Once completed, you'll be able to continue using Link agent wallet without interruption.
## Why am I being asked to verify my identity?
When using Link agent wallet for agentic payments, we might ask you to verify your identity when your spend request reaches 2,000 USD or more. This is to help protect your account and ensure the security of your payments.
## Verifying your identity
Verification happens in two steps:
1. You'll be asked to provide your Social Security number (SSN) and date of birth (DOB) so we can confirm your identity matches the information on your account.
1. If we're unable to verify your identity using your SSN alone, you'll be asked to upload a valid government-issued ID and take a selfie to complete verification.
## What to expect during the process
* **If your SSN verification is successful,** you're all set and you can continue creating spend requests and using Link agent wallet as normal.
* **If we need additional verification,** you'll be directed to complete document-based identity verification. Until this step is completed, spend request creation will be temporarily unavailable.
* **If your identity can't be verified,** your Link agent wallet will be disabled. You'll need to contact Link support to resolve this before you can continue using agentic payments.
## Tips for a successful document verification
If you are required to complete document-based identity verification, see Best practices for successful ID verification and What do I need to do to verify my account? for tips to ensure your verification is completed as smoothly and quickly as possible.
Once you have successfully verified your identity, you won't need to go through this process again for future spend requests.
## Frequently asked questions
### What if I entered the wrong SSN?
If you believe you entered incorrect information during the verification flow, you will have three attempts for SSN verification. If SSN verification fails, you will be prompted with document verification.
### Why is my spend request blocked?
If you submitted a spend request of 2,000 USD or more, you are required to complete identity verification. Spend request creation will be temporarily paused until your verification is complete. You can pick up where you left off by visiting your account setup page.
### What happens if my document verification fails?
If your submitted documents couldn't be verified, you won't be able to complete your spend request with Link agent wallet. Contact Link support for next steps on re-enabling your account.
### Is my information secure?
Yes. Your SSN and identity documents are encrypted and handled in accordance with our [Privacy Policy](https://link.com/privacy). We use this information solely for identity verification purposes.