# Why might my account be under review?

When you create a Link account, we may need to collect some additional information to help verify your identity and complete your account setup.
If your Link account is under review, we may reach out via email to request information or documentation, such as:
* Date of birth (DOB)
* Valid government-issued ID
Follow the instructions in the email or log in to the [Link website](https://app.link.com) to finish setting up your account.
We aim to complete reviews within 24 hours once the requested information has been provided. To prevent delays in this process, provide the requested information as soon as possible.
You’ll receive an email when you're all set to begin using your Link account!