Purchase protections

What are purchase protections?

Link works with XCover (via Cover Genius Insurance Services, LLC) to provide you with purchase protections* on eligible items purchased through Link…

What’s covered with protections?

We partner with XCover (via Cover Genius Insurance Services LLC) to offer you free protections on eligible purchases. Cover Genius assesses coverage…

Who is XCover?

XCover (via Cover Genius Insurance Services, LLC) is a protections platform that we’ve partnered with to offer you protections on eligible purchases…

How do I file a claim?

To file a claim on an item you purchased through Link, take the following steps: Log in to Link Go to Purchases Select the purchase you want to file a…

How long will my claim take?

Your claim is reviewed by our protections partner, Cover Genius (via their platform “XCover”) who moves quickly to assess all the circumstances and…

How will I receive payment?

In the event your claim is approved, you'll receive an email from XCover (via Cover Genius Insurance Services LL) prompting you to accept payment…

When does my protection start and end?

Each protection type is only eligible for a set period of time, as defined below: Price protection: Within 90 days of purchase or delivery date…

How does repair and reimbursement work?

Repairs and replacements are not currently covered by your protection. However, if your claim is approved, you may receive reimbursement for the cost…

How do I contact Cover Genius / XCover?

Most answers about your protections can be found in the provided FAQ articles or by reading through the full terms of service. If you have questions…

Why did I receive an email from Link about purchase protections?

Link works with XCover (via Cover Genius Insurance Services LLC), as their trusted protections platform, to provide you with purchase protections on…